Medical Disclaimer

1. We Are Not a Medical Provider

Urgent Care Online connects patients with independently licensed telehealth providers. We do not employ physicians, nurse practitioners, or other clinicians to provide your care, and we do not practice medicine in any form. The providers in our network are independently licensed professionals who are solely responsible for the medical care they deliver.

2. No Medical Advice

All content on this website is provided for general informational purposes only. It is not intended to be, and should not be relied upon as, medical advice, a diagnosis, or a treatment recommendation. The concerns listed on this site describe areas our network of providers may support and are not a guarantee of treatment, prescription, coverage, or outcome.

Always seek the advice of a qualified healthcare provider with any questions about a medical condition or before starting, changing, or stopping any treatment. Never disregard professional medical advice, or delay in seeking it, because of something you have read on this website.

3. No Guarantee of Prescriptions

Whether any medication is appropriate is decided solely by the licensed provider based on their independent professional judgment and applicable law. Urgent Care Online does not guarantee that a provider will prescribe any particular medication or treatment, and providers in our network do not prescribe controlled substances through telehealth except where permitted by federal and state law.

4. This Service Is Not for Emergencies

Urgent Care Online is not an emergency service and is not a substitute for emergency medical care. If you or someone else is experiencing a medical emergency, call 911 immediately or go to the nearest emergency room. If you are in crisis or considering harming yourself, call or text the 988 Suicide and Crisis Lifeline at 988, available 24/7.

5. Your Relationship With Matched Providers

When we connect you with a provider, that provider practices independently and is not an agent or employee of Urgent Care Online. Your treatment, outcomes, billing, and the provider-patient relationship are solely between you and that provider. We do not guarantee the availability, quality, pricing, insurance acceptance, or results of any provider's care.

6. Compensation Disclosure

We may receive compensation from providers and partners in our network when we connect you with them. Our Terms of Use and Privacy Policy describe this relationship in detail.