Effective Date: April 7, 2025
Welcome to Urgent Care Online (“we”, “our”, or “us”). We value your privacy and are committed to protecting your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [urgent-care-online.com] (the “Site”) and use our online urgent care services.
By using our Site and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information: Full name, email address, phone number, date of birth, gender, address, and insurance details (if applicable).
b. Medical Information: Symptoms, medical history, current medications, and any information shared during video consultations.
c. Technical Information: IP address, browser type, operating system, and usage data such as pages visited and time spent on the Site.
2. How We Use Your Information
We use your information to provide online urgent care consultations, diagnose and treat medical conditions, communicate with you about your care, improve our website and services, and comply with legal and regulatory obligations.
3. Sharing Your Information
We may share your information with licensed healthcare providers involved in your care, insurance companies (with your permission), third-party service providers (such as IT and hosting services), and government or legal authorities as required by law. We do not sell your personal information.
4. Your Privacy Rights
Depending on your location, you may have rights to access, correct, or delete your data; object to processing; request data portability; withdraw consent at any time; or file a complaint with a data protection authority. You can contact us at [email protected] to exercise your rights.
5. Data Security
We implement strong security measures, including end-to-end encrypted video consultations, secure data storage and transmission, and limited access only for authorized personnel.
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze traffic. You may manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not intended for individuals under 13 years old without parental consent. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Urgent Care Online
Website: https://urgent-care-online.com
Email: [email protected]