• Welcome To Urgent Care Online.

Contact Us

We’re here to help. Whether you have a question about connecting with a provider, a privacy request, or general feedback, we’ll get back to you as soon as possible.

General Contact

For general questions about Urgent Care Online and the patient connection platform:

Privacy Requests

To exercise your privacy rights, including the right to know, delete, correct, opt out of sale or sharing, or limit the use of sensitive personal information, please visit our Do Not Sell or Share My Personal Information page or email us at [email protected].

Opt Out of Calls and Texts

To opt out of marketing text messages, reply STOP to any message we send. To opt out of marketing calls, tell our representative during a call or email [email protected] with your phone number and a clear statement that you wish to be added to our internal Do Not Call list. We honor the National Do Not Call Registry and maintain our own internal Do Not Call list.

Legal and Compliance

For legal notices, subpoenas, or compliance inquiries:

Medical Emergencies

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use this contact page for emergencies. Urgent Care Online is a patient connection platform and does not provide emergency medical services. We are not able to respond to emergency situations through this contact form.

Not Medical Advice

Please do not send medical questions, symptoms, or requests for medical advice through this contact form. Urgent Care Online is not a medical provider and cannot provide medical advice. If you want to connect with a licensed telehealth provider, please use the form on our home page.

Free Consultation Today

Tell Us What's On Your Mind?

Important Notice: Urgent Care Online is a platform operated by Optimal Health Network LLC that helps connect consumers with independently licensed healthcare providers who offer telehealth services. Urgent Care Online is not a medical provider, does not practice medicine, does not provide medical advice, does not diagnose or treat any medical condition, and does not prescribe medications. All medical services, evaluations, diagnoses, treatments, and prescription decisions are provided solely by the independently licensed providers in our network, based on each provider's own professional judgment. Consultation availability varies by state, by provider, and by time of day. Urgent Care Online does not guarantee any specific outcome or that a provider will prescribe any particular medication or treatment.
Not for emergencies: If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Telehealth is not appropriate for emergency situations.
Operated by: Optimal Health Network LLC d/b/a Urgent Care Online. For privacy questions, email [email protected].